Open Roxio Creator and verify that a drive name appears as the destination selection. Scan for hardware changes again to attempt to detect the drive. Insert the first blank disk and click Next. If the drive is still missing after resetting power, check the drive cable connections on desktop computers, or clear the upper and lower registry filters for notebook computers. Once you have checked the BIOS for problems, use the Hardware and Devices troubleshooter to check the hardware for problems. Be very careful to not dislodge other cables.

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HP Recovery Disk: Guide for Windows XP, Vista, 7, 8

Performing a System Recovery Windows If error code 1019313239 or 41 displays in Device Status, a problem exists with the integration nc84330 previous CD burning software. Check the Microsoft Store. The second thing I do. May 12, Messages: This way you will get a faster, better response from the members on Motherboard Point.

Be very careful to not dislodge other cables. Report item – opens in a new window or tab.

HP and Compaq Desktop PCs – CD/DVD Drive Is Not Detected (Windows Vista)

I’ve got a nc laptop and I tried loading a new operating system on it, but half way through I realised I forgot to make the recovery CD for the laptop before starting! Otherwise, use Device Manager to reinstall the drive and to find if Windows is able to recognize the drive.


Always keep them safe! Wait cs seconds for the computer to fully power off before turning it on again. Not all compatible model is listed.

If the Recovery Disc Creation software displays this error it means that you have already created a set of recovery disks for your computer. Select the drive that has your USB and then click Next.

HP Recovery Disk: Guide for Windows XP, Vista, 7, 8

If a drive name is shown with an alert icon the drive icon is marked with an alert dvx,double-click the drive name to find more information. Close the Registry Editor and restart the computer. Attempted delivery on or before the guaranteed date will be considered a timely delivery.

To access the BIOS, turn off the computer, then restart using the following steps:.

If the checkbox is checked, UAC is enabled. Please contact us if you don’t know whether this drive fits for your laptop, we will be pleased to help you,thanks. Use the steps in Software for burning discs does not recognize the drive to make the disc burning software detect the drive. Europe, Middle East, Africa. If so, select your model number from the list.

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HP and Compaq Desktop PCs – CD/DVD Drive Is Not Detected (Windows Vista) | HP® Customer Support

Select the LowerFilters value and press the Delete key. Quaoar, Dec 18, If Windows does not recognize the drive, repeat Step 1 to see if the drive name appears in Device Manager and troubleshoot disc burning software if needed. To an external HDD. Interest will be charged to your account from the purchase date if the balance is dd paid in full within 6 months.


Click the Software – Multimedia and Software – Solutions categories and look for any available recording software updates for example: Reinstall disc recording software Upgrading the operating system or installing certain types of software can cause other recording software to lose their connection to the drive.

This amount is subject to change until you make payment. If a LowerFilters value is listed on the right side of the registry editor window, select the LowerFilters value and press the Delete key.

I’m not sure if the recovery partition will still work. Those familiar with editing the Windows registry can save time by adding a LowerFilters value to the Windows Registry instead of reinstalling the software.