How satisfied are you with this response? Are you getting any error message? Please go ahead and follow the methods mentioned and later update us on the status of the issue. If the issue persists then t ry updating the latest optical drive firmware and check if it helps, here is the link: What is the make and model of the drive? One more thing i would like to share is there are 2 drives shown in device manager. Please perform these recommended steps and post back if you are still experiencing the issue.
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Thanks for marking this as the answer. One more thing i would like to share is tts-tb23l are 2 drives shown in device manager. The drive used to work perfectly when i got this laptop. Please find follwing answers to your questions: Parvesh Thakur Replied on January 2, All my drivers are up to date.
Before we start troubleshooting on the issue please provide us with the additional information by answering few questions mentioned below, this will help t-tb23l to troubleshoot better. Are you getting any error message? In reply to Vinod N’s post on January 2, You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
You can follow the question or ts-tv23l as helpful, but you cannot reply to this thread. Tell us about dvddwbd experience with our site. Thanks for your feedback, it helps us improve the site.
Still the above problem exists, Its a slot load drive, but reads contents of bootable discs that i have.
DVD/BD ROM does not read any discs, except bootable discs pls help – Microsoft Community
This site in other languages x. Hope above info will be helpful. Sorry this didn’t help. Hi, Thank you for writing in Microsoft Communities. Were there any recent changes made to the computer prior to the issue?
What is the make and model of the drive? Parvesh Thakur Created on January 1, Please go ahead and follow the methods mentioned and later update ts-t23l on the status of the issue. How satisfied are you with this reply? Vinod N Replied on January ts–tb23l, Waiting for your reply. What exactly happens when you try to read the discs? Did this solve your problem? My laptop is months old. I have the same question 5.
DVD/BD ROM does not read any discs, except bootable discs pls help !
Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. This thread is locked. Please perform these recommended steps and post back if you are still experiencing the issue. How satisfied are you with vvdwbd response?
If the issue persists then t ry updating the latest optical drive firmware and check if it helps, here is the link: Only my windows updates are ON, and there have been several in past months.