We have some problems with your product. See any errors on this page? Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance. Rated 5 out of 5 by artist from We are glad to have this. Only if the model has a special function or Macro key setting is when you need to install the driver. Check if your laptop recognizes the mouse or not in the Device Manager. But if it is not a wireless mouse, the mouse is broken.
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Try to change the battery first. The double click is a button switch problem if you did not use any other firmware to update it. The Pico receiver is perfect thanks to its small size; simply leave it in your notebook whenever you find yourself moving around the office.
If yes, geniux the AP router farther away from receiver, and also move the mouse closer to receiver. Tried to change batteries, even downloaded drivers from your website, but nothing changes.
Can you send me the driver? But if it is not a wireless mouse, the mouse is broken.
The dongle, KB, and mouse require a code pairing process. I need a tenius manual to check for potential problems, so can repair it ourselves.
Only if the model has a special function or Macro key setting is when you need to install the driver. The supported OS is always shown on the package. You can log in into your Amazon account and generate a Amazon return label. What can I do? If it is not working after changing the battery, try to turn the mouse switch off and on again.
The power switch extends battery life. How do I solve this problem? Gennius judge that the witch is broken, please contact customer support for assistance. Unfortunately, we do not offer global warranty on our products. The mouse is 2.
Genius Traveler X Basic Wireless Optical TRAVELER X B&H
Having never used either a laptop or a wireless mouse before, it was not instantly self evident where to plug in the transmitter. S so that means no driver is required always check that package contents.
It is brand new, I bought it from Amazon, how do I get a replacement? Sometimes when I turn on the mouse, underneath, the LED lights are on, but mouse does not work, why? Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance. My mouse has a left button problem – when I click once, 6000d it clicks twice.
Check if your laptop recognizes the mouse or not in the Device Manager. For newbies like me, it would help to have just a bit more install detail. How do I solve this? Update Unrecognized Geniks Code.
What is your global warranty on your products? Be the first to review this item.
Wireless Mouse – Traveler 6000X
Is there anything I can do? Feedback We appreciate your feedback for your 6000xx product user experience Support geniusnet. I’m a long time Mac user adding a laptop to my digital life.
Once I found the instructions, the installation was easy and it worked immediately.