Sachin Venkatesh Replied on February 6, Hi Yuonne, Thank you for posting in Microsoft Community. How satisfied are you with this response? Thanks for your feedback, it helps us improve the site. I have the same question 0.

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To understand the issue better, I suggest you to answer the below questions. I have decided to go back to use my old computer when this problem doesn’t exists until I need a new camera when I will be purchasing from much more reliable manufacturers.

Thank you, this is indeed a very friendly and helpful community. Tell hc3 about your experience with our site. Hi, You may get in touch with Apple support for further assistance on this issue. Thank you very much for your help. But this is not related to computer issues or Windows Thanks for your feedback, it helps us improve the site.

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How satisfied are you with this response? Refer to the link: This site in other languages x. Please do let us know if you need any other assistance with Windows in future.


Is it a Bootloader device connected through USB? We will be happy to assist you.

I am a computer user but obviously no computer expert. I have since then able to install and connect to my astronomical camera, by isolating Windows from Mac during installation in Mac’s parallel desktop virtualisation.

No drivers can be found anywhere. What type of devices are these, as mentioned above is USB, but what exact device is it? Did this solve your problem? Mayank Gupta10 Replied on February 8, Thank you your jsb.

Sorry this didn’t help. Thanks for marking this as the answer. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

USB (AVR32 UC3 USB DEVICE) won’t install – Microsoft Community

In any case, many thanks to all advice. Please post us back with more information to help you better.

It turns out many users have this problem and the camera producer have poor customer support causing widespread frustration. I have the same question 0. You can follow the question or vote as helpful, but you cannot reply to this thread.

USB (AVR32 UC3 USB DEVICE) won’t install

Although the softwares still fail to connect to the devices which appeared in device mansger. In reply to Mayank Gupta10’s post on February 8, This thread is locked. The various operating systems in my MacBook Air work fine, it is clear the problem has to do with software support from the specific astronomy camera which is quite a niche product, many users including I myself have frequent problems and contact tech without effective responses, but my quick and dirty solution now is to go back to use the old computer and a power bank as its new battery for telescope control and image capture, and then transfer the data via external hard drive to my new MacBook Air with Windows 10 and Linux virtualised on it for analysis.


How satisfied are you with this reply? Hi Yuonne, Thank you for posting in Microsoft Community.